Shipping & Returns
SHIPPING POLICY
Purchases over $125 qualify for free shipping within the continental United States.
Orders will be processed and shipped within 2-3 business days.
Shipping estimates are 3-5 business days within the continental US.
Shipping rates for purchases outside the continental US will be discussed at the time of purchase.
LOSING WEIGHT
Lost weight and need an alteration? No worries, we'll be happy to make adjustments necessary. Follow the instructions above and send $50 per alteration in your package with adjustment details. We'll call you to confirm the adjustments.
REFUND POLICY
If for any reason you are not satisfied with your purchase, please return it to us within 7 days of delivery for exchange or in store credit only. All returns must be postmarked within 7 business days of receipt and contain a note regarding how you'd like to proceed - exchange, store credit, or return if available to you.
Unfortunately we're unable to accept returns on sale items, custom clothing, undergarments, swimwear, fragrances, and headwear. Item must not be worn or altered. All returns will incur a $5 restocking fee.
Samples are as is. Sample purchases are final sale. All items purchased on sale/discount are final sale. All bridal pieces are final sale as are items marked final sale.
If you have any questions, please contact Customer Service at tracy@santegrace.com or 323.471.4630, Monday - Friday 9am - 5pm PST. Returns can be sent (with prior notice) to 8447 Wilshire Blvd. Ste 100 Beverly Hills, CA 90211
